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\uD83E\uDD14 Problem

Follow the steps below if:

  • No recent posts in the past week is displayed, even though the prospect has posted recently

\uD83C\uDF31 Solution

💡 You’ve logged out of LinkedIn

When you’re logged out of LinkedIn, we can no longer retrieve your prospect’s data.

  1. Make sure you’re signed into LinkedIn.

  2. Hit Refresh.

Managing numerous LinkedIn profiles in your line of work, which requires you to log out of LinkedIn profiles frequently? Discover More

💡 You’ve asked Engage AI to check for updates on specific days

Your prospect’s LinkedIn post activity may not be up-to-date due to the schedule you’ve set for Engage AI to check for updates.

  1. Log into Engage AI web app here.

  2. Click on Engage in the side menu.

  3. Choose which day(s) and time you want Engage AI to check for updates.

Info

Check for updates now is an option available only to Engage AI Pro users.

  1. Hit Confirm.

  2. Choose which day and time you want Engage AI to send you email notifications about your prospects' recent posts on LinkedIn.

Info

Daily email notifications is an option available only to Engage AI Pro users.

  1. Hit Save.