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\uD83E\uDD14 Problem

Follow the steps below if:

  • No recent posts in the past week is displayed, even though the prospect has posted recently

\uD83C\uDF31 Solution

💡

You’ve logged out of

Log back into LinkedIn

When you’re logged out of LinkedIn, we can no longer retrieve your prospect’s data.

  1. Make sure you’re signed into LinkedIn.

  2. Hit Sync Account.

Managing numerous LinkedIn profiles in your line of work, which requires you to log out of LinkedIn profiles frequently? Discover More

💡 Click “Check Updates Now”

Info

Check for updates now is an option available only to Engage AI Executive Suite and Pro users.

Image Added
  1. Log into Engage AI web app here.

💡 You’ve asked
  1. Click on Monitor in the side menu.

  2. Click on Check Updates Now.

💡 Get Engage AI to check for updates

on specific days

daily

Your prospect’s LinkedIn post activity may not be up-to-date due to the schedule you’ve set for Engage AI to check for updates.

https://youtu.be/yLoIAIsFTQk

  1. Log into Engage AI web app here.

  2. Click on Engage Monitor in the side menu.

  3. Select the Lists tab.

  4. Click on Create.For free users, you may edit the Default list.

    1. Choose a name for your new list

    2. Choose Day(s) to Check for Recent Posts

    3. Choose Time to Check for Recent Posts

    4. Choose when to receive email notifications about your prospects' recent posts

    5. Choose Day to Receive Email Notification (doesn’t matter if you chose daily email notifications)

    6. Choose Time to Receive Email Notification

  5. Hit Save.