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Whether you’ve recently upgraded your plan or switched to a different one, you may notice that:

  • your subscription plan

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  • may not/takes a long time to update

  • your subscription plan reverts to the old plan

  • the web app isn’t fetching the posts your saved prospects recently published on LinkedIn

Here are all the possible reasons why it any of the above could have occurred, and how clicking the ‘Sync Account’ button helps:

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4. Multiple People Using Your LinkedIn Account in Different Locations

If you have others helping manage managing your LinkedIn account for youon your behalf, you and the others are likely to log out after you’re done with your session for account safety reasons, causing the LinkedIn cookie to expire. By clicking on Sync Account once you’ve logged into LinkedIn again, it allows the update to take effect instantly.

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Info

If you have more than one Engage AI account, please check if you’re logged in with the email address you’ve subscribed to Pro in the subscription form.

You can re-establish the connection with Engage AI’s server in 3 steps.

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