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\uD83E\uDD14 Problem

Follow the steps below if:

  • No recent posts in the past week is displayed even though the prospect has posted recently

\uD83C\uDF31 Solution

💡 You’ve logged out of LinkedIn

  1. Make sure you’re signed into LinkedIn.

  2. Hit Refresh.

💡 You’ve asked Engage AI to check for updates on specific days

Your prospect’s LinkedIn post activity may not be up-to-date due to the schedule you’ve set for Engage AI to check for updates.

  1. Log into Engage AI web app here.

  2. Click on Engage in the side menu.

  3. Choose which day(s) and time you want Engage AI to check for updates.

Check for updates now is an option available to only Engage AI Pro users.

  1. Hit Confirm.

  2. Choose which day and time you want Engage AI to send you email notifications about your prospects' recent posts on LinkedIn.

Daily email notifications is an option available to only Engage AI Pro users.

  1. Hit Save.

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