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Whether you’ve recently upgraded your plan or switched to a different one, there are 2 main reasons why your old plan is still being displayed.

  1. Poor internet connection

  2. The extension requires a reboot due to an unresponsive browser page

\uD83C\uDF31 Solution: Sync Account

If you have more than one Engage AI account, please check if you’re logged in with the email address you’ve subscribed to Pro in the subscription form.

You can re-establish the connection with Engage AI’s server in 3 steps.

  1. Log out and back into Engage AI web app here.

  2. Connect your LinkedIn account here

  1. Sync your Engage AI connection inside LinkedIn. 

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