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Did you…

  • Just install Engage AI for the first time?Recently

  • upgrade find the plan does not reflect your paid subscription?

  • Recently upgraded to Pro?

  • Switch over to a different free plan?

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Unlock all of your plan’s features.

🎬 Watch Video (<1 minute)

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🚀 TL;DW

  1. Log out and back into Engage AI web app here.

  2. Connect your LinkedIn account here

  3. Refresh your Engage AI connection inside LinkedIn. 

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💡 Reset your password

Keep your account secure.

  1. Log into Engage AI web app here.

  2. Click My Profile.

  3. Click My Account.

  4. Click Change Password.

  5. If you forgot your old password, we’ll send you reset instructions. I forgot my password

  6. Enter New Password.

  7. Hit Update Password.

💡 Update your extension

Our updates bring you better experiences and features.

It can take a few hours or days for your browser to update extensions.

Info

Has the extension…

  • stopped working for you?

  • not been showing the latest feature updates?

🚀 Skip The Wait

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Click the Extensions icon at the top of your browser page.

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Click Manage Extensions.

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Toggle on Developer mode.

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(lightbulb) 3 Simple Steps

  1. If you’re logged in to Engage AI, log out first and log back into the Engage AI web application here.

  2. Click Sync Account your Engage AI connection inside LinkedIn. See Screenshot 1.

  3. Refresh the LinkedIn website.

Screenshot 1

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Important note

  1. If you have a paid plan, the correct email to use is the email address you used when paying for a subscription. 

  2. If you see Screenshot 2, it is either you're still logged in and haven't logged out, or you have logged into a different account with a different email address still under Free Plan.

Screenshot 2

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