The extension icon isn't showing up in the comment field

Owned by Sally Gan (Unlicensed)
Last updated: Dec 20, 2023
1 min read

5 Oct 2023: Missing icon due to the recent LinkedIn HTML structure change is now fixed.

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 Problem

Follow the steps below if:

  • Engage AI’s icon is missing from the post comment field

 Solution

It’s likely that your extension isn’t connected to the Engage AI server.

  1. Log into Engage AI web app here.

  2. Connect your LinkedIn account here. 

  1. Sync your Engage AI connection inside LinkedIn.