How do I access the Pro features I've purchased?

Owned by Jason Tan, created
Last updated: Mar 21, 2024 by Jason Tan

 Problem

Follow the steps below if:

  • your plan doesn’t upgrade to Pro even after refreshing your LinkedIn page

Where to find this: Top-left corner of LinkedIn page for Engage AI’s pop-up box

  • the unlimited comment length option under Customization is still unavailable to you

  • the Second Brain features, i.e., Comment with context and Retrieve relevant post, are still unavailable to you

 

 

 Solution

If you have more than one Engage AI account, please check if you’re logged in with the email address you’ve subscribed to Pro in the subscription form.

It’s likely that your extension isn’t connected to the Engage AI server. Let’s get it synced up in 3 steps.

Video Guide

https://youtu.be/7tyxe2F9dhM

Step-By-Step Guide

  1. Log out and back into Engage AI web app here.

  2. Connect your LinkedIn account here. 

  1. Sync your Engage AI connection inside LinkedIn.