How do I access the Pro features I've purchased?

 Problem

Follow the steps below if:

• your plan doesn’t upgrade to Pro even after refreshing your LinkedIn page

Open

Where to find this: Top-left corner of LinkedIn page for Engage AI’s pop-up box

• the unlimited comment length option under Customization is still unavailable to you

Open

 Solution

It’s likely that your extension isn’t connected to the Engage AI server. Let’s get it synced up in 3 steps.

Video Guide

Step-By-Step Guide

1. Log out and back into Engage AI web app here.

2. Connect your LinkedIn account here. 

3. Sync your Engage AI connection inside LinkedIn.